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Utimaco, a global provider of trusted cybersecurity and compliance solutions, aimed to launch its innovative Trust as a Service (TaaS) subscription product.
Utimaco needed to create a self-service subscriptions portal and flexible subscription management platform to quickly bring TaaS to the market.
With a trade show approaching, Utimaco faced the challenge of launching the product within a tight timeframe.
PhiX Technologies collaborated with Utimaco to deliver a comprehensive solution. Developing a branded front-end portal using Salesforce Experience Cloud and implementing Salesforce Subscription Management.
Subscription Management is seamlessly integrated with compliance, PDF creator tools, tax and payment processing components on the Salesforce platform to achieve a single source of truth for their data.
Utimaco successfully launched a new online sales channel, enabling customers to self-serve easily and access subscription products.
The flexible subscription management platform allowed Utimaco to monetise its products efficiently and increase revenue while reducing operational costs.
The fully automated platform streamlined the entire cash-to-cart collection process, eliminating the need for manual intervention and reducing the risk of errors.
Challenges
Benefits
“Utimaco’s pivot to a self-serve online channel and the successful implementation of the subscription management platform enabled them to transform their sales processes and provide a seamless customer experience. This innovative solution accelerated their go-to-market strategy and positioned Utimaco for continued success in the cybersecurity industry.”
Bishwendra Singh
Director of Innovation, PhiX Technologies
