Agile teams, whenever you need them

I felt like PhiX were part of the team, they were really supportive throughout the whole journey. I started to share my scope, my criteria, my doubts, and ask questions and it was just like working with other colleagues.

Fiorenza Provenzano, Head of Legal, N-Side

Post Go-live Support

Salesforce implementation isn’t a set-and-forget solution. We provide go-live and post-go-live user support to make sure continued success is achieved. Offering custom integration, development, maintenance and support when you need it most.

Salesforce Optimisation

Ensure maximum ROI from your Salesforce investment. Includes best practice advice on reconfiguration, add-ons, customisation and ERP integration. With continuous enhancements, we help you identify features and requirements from new releases to keep your roadmap on track and your revenue growing.

Managed Service Packages

Bronze – Essential Support

Foundational Salesforce admin and management to maintain your Salesforce org.

Silver – Accelerated Growth

Maintenance support enhanced with best-practice capabilities to expand business value.

Gold – Enterprise Optimiser

Comprehensive support for enterprise-level Salesforce Management.

Bronze

✅ User Management

✅ Data Management

✅ Helpdesk and Technical Support

✅ Incident management (bug fixes and troubleshooting)

✅ Proactive Monitoring and Alerts

✅ Remote Training Sessions

Silver

Everything in Bronze plus:

✅ Adoption Strategies (e.g UI improvements, training resources and user feedback)

✅ Customisations and Enhancements (e.g creating custom objects, fields, and dashboards)

✅ Release updates and Preparation of Impact Reports (e.g sensemaking of quarterly updates)

✅ API integrations (e.g managing integrations between Salesforce and other systems)

Gold

Everything in Silver plus:

✅ Continuous Improvement

✅ Helpdesk and Technical support (includes APEX and integrations support)

✅ Monitoring and Optimisation

✅ Roadmap Planning

✅ Optimisation Recommendations

✅ Security Audits

Next Steps

4-Steps to get you up and running with PhiX Managed Services

Discovery: We assess your current Salesforce setup and business goals
Governance: Communication plan and detailed approach to Managed Services
Onboarding: Smooth transition with minimal disruption to our Managed Services
Ongoing Support: Continuous maintenance, support, and strategic guidance

Featured Partners

Trusted Consulting and Implementation Partner. Matching strategic ambition with practical know-how.