Terms & Conditions

Terms of Use

These Terms of Use are for PhiX Technologies Limited and all related mediums under this name and govern the privacy of its users who choose to interact with them.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, PhiX Technologies, and associated mediums. Furthermore, this policy will detail how PhiX Technologies processes, stores, and protects user data and information.

Our Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy. PhiX Technologies’ domains include www.phixtechnologies.com 

Use of Cookies

PhiX Technologies uses cookies to better the users’ experience while visiting the website domains www.phixtechnologies.com Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computer hard drive that track, save, and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This functionality is provided by Pardot, which uses cookies to track visitor usage within the PhiX Technologies website domains. The software will save a cookie to your computer’s browser(s) to track and monitor your engagement and usage of the website. You may clear your browser(s) cookie history at any time, subsequently removing the Pardot cookie until you return to the PhiX Technologies website again.

You can read Pardot’s privacy policy here: http://www.pardot.com/company/legal/privacy-policy.

Other cookies may be stored on your computer’s hard drive by external vendors when this website uses referral programs, sponsored links, or adverts.

Contact & Communication

Users contacting PhiX Technologies through our website, social media, or other mediums do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely in PhiX Technologies’ instance of Salesforce and Pardot, as detailed in the General Data Protection Regulation (GDPR). Every effort has been made to ensure a safe and secure form to email submission process, but users are advised that submitting such forms is done at their own discretion.

PhiX Technologies uses any information submitted to provide you with further information about the products/services we offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to send you an automatic email from Pardot with information relating to the service you’ve requested, one-to-one operational and sales emails necessary for business transactions, and a request to opt-in to marketing communications.

Communication Preferences

Every marketing email from PhiX Technologies contains instructions on how to opt-out of receiving further marketing emails from the Company.

If you provide PhiX Technologies with contact information, you can manage how PhiX Technologies uses your information by accessing our Preference Center. Unless you receive our communications, accessing this link might not be possible.

You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located at the bottom of PhiX Technologies’ marketing emails. Additionally, you can unsubscribe by emailing hi@phixtechnologies.com. Opting out via the unsubscribe link or the preference centre will not unsubscribe you from receiving operational or transactional emails from PhiX Technologies.

External Links

Although this website only looks to include quality, safe, and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites.)

Despite its best efforts, PhiX Technologies cannot guarantee or verify the contents of any externally linked website. Users should, therefore, note that they click on external links at their own risk, and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement, and actions taken through external social media platforms that PhiX Technologies participates in are custom to the terms and conditions and privacy policies of each social media platform.

Users are advised to use social media platforms wisely and communicate/engage with them with due care and caution regarding their privacy and personal details. PhiX Technologies will never ask for sensitive information through social media platforms and encourages users wishing to discuss sensitive details to contact them through primary communication channels such as telephone or email.

PhiX Technologies may ask for users for business-related information or engage with users in a manner appropriate to standard business culture.

PhiX Technologies may use social sharing buttons, which help share content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

PhiX Technologies, through its social media platform accounts, may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] (this is an example: http://bit.ly.com)

Users are advised to exercise caution and good judgment before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking, and therefore, this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Data Storage

PhiX Technologies uses Pardot and Salesforce to store and process customer and user information. Both Pardot and Salesforce are GDPR-compliant technologies. You can learn more about GDPR and Salesforce here.

PhiX Technologies collects and stores only the information that is relevant to our business processes, information which visitors and customers have freely given, information which is available on public record, or activity information which has been collected via Pardot tracking.

If you would like a full copy of your information or to request that it be forgotten, please email us at hi@phixtechnologies.com.

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